Last updated: February 27, 2026
At BotVault, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you deploy chatbots or use our hosting platform.
We collect your email address when you sign up for BotVault early access. This is used to send you deployment credentials, service updates, and technical support.
When you deploy bots, we store your RiveScript rule files, bot configurations, and conversation logs to ensure proper functionality and provide support.
We collect technical information about API requests, including endpoints called, IP addresses, and usage patterns to maintain service quality and prevent abuse.
Your information is used to provide bot hosting services, process API requests, and ensure your chatbots function correctly.
We use conversation logs and configuration data to troubleshoot issues, optimize performance, and provide customer support.
Usage data helps us understand which features are most valuable, identify performance issues, and plan new capabilities for regulated industries.
Your bot configurations and conversation logs are stored securely using industry-standard encryption. We use Supabase, which provides encrypted data storage and follows security best practices.
API endpoints are secured with authentication tokens, rate limiting, and monitoring to prevent unauthorized access to your bots and data.
We retain your bot data while you use our service. Conversation logs are retained for support and performance optimization. You can export or delete your data at any time.
You can request the deletion of your account, bots, and all associated data at any time by emailing us at abhisheksinha1594@gmail.com. We'll process your request within 30 days.
You can export your bot configurations, rule files, and conversation logs at any time through your dashboard or by contacting us.
Every email we send includes an unsubscribe link. You can opt out of marketing communications at any time while maintaining access to your bot services.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: abhisheksinha1594@gmail.com
LinkedIn: /in/abhisheksinha1506
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by emailing the address you provided or by placing a prominent notice on our website.